Effective change management
Overview
- As a world class university, change within our system is ever present
- With over 200,000 employees – and specifically over 138,000 staff – we are confronted with change on a regular basis
- One key outcome of the 2012 and 2015 UC staff engagement surveys was the perception by staff that the UC does not manage change well.
- Across the wide and diverse spectrum of UC, some management teams are trained, communicate to others well and utilize and include a change management component and some do not
- Enlisting staff in the change process greatly increases their desire to “co-create” the change
CUCSA recommendations
- The UC system take action to ensure that change management tools and practices are incorporated into initiatives
- Staff at all levels are trained in the language of change management
- Train all employees in change management
o Make all UC Learning Center trainings available to all employees at every level
o Create custom training for employee groups
- Executives – training with an emphasis on sponsoring change and communication
- Manager and supervisor – coping with change, communication and leading others through change
- Individual contributors – their role in change and how to cope with it
- Create a communication strategy for all change
- Establish a Center of Excellence to help leaders with change management
For the full report, go to http://cucsa.ucr.edu/EffectiveChangeManagement.pdf